Refund Policy

Refunds will be issued only for cancelled appointments where the service was not availed.

For online payments, refunds will be credited back to the original payment source within 3-5 business days excluding public and bank holidays.

For offline payments, refunds must be collected in person at the branch where payment was made.

Failed transactions will be refunded automatically to the original payment method.

No refunds will be provided if the patient has already availed the medical service.

Refunds will be processed as per the payment method used.